FAQ

What materials are your jewelry pieces made from?

All Osei Enterprise pieces are crafted using premium materials such as sterling silver, gold, and gold vermeil, combined with carefully selected crystals.

Each piece is designed to be durable, skin-friendly and made for everyday wear. Full material details are always listed on the product page for complete transparency.

What makes Osei Enterprise unique?

Osei Enterprise is more than jewelry. It represents calm, focus and confidence.

Every piece is designed with intention, combining timeless elegance with stress-relieving functionality. We prioritize ethical sourcing, high-quality craftsmanship and meaningful designs that you can wear daily.

How should I care for my jewelry?

To keep your jewelry in perfect condition, store it in a dry place, avoid contact with water, perfumes and chemicals, and clean it gently with a soft cloth.

With proper care, your jewelry will maintain its shine and quality over time.

What sizes are available for the rings?

We offer a range of standard sizes, and most of our rings are adjustable for a perfect fit.

You can easily find your size using the size guide on each product page, so you can order with confidence.

Where is my order?

After placing your order, you will receive a confirmation email. Once shipped, you will receive a tracking link.

Please allow 1 to 2 days for tracking updates to appear.

Shipping Time

Our standard shipping time is 5 to 7 working days. Once your order is processed and shipped, you will receive a tracking number so you can follow your package’s progress.

Can I return or exchange my order?

No risk.

We offer a 30-day hassle-free return and exchange policy. If you’re not satisfied, you can return your item as long as it’s unworn and in original packaging.

Contact us: support@oseienterprise.com